What Makes a Top-Level Service Experience

Back to the E-Newsletter Archive It’s more than just getting a job done correctly. You must deliver an experience that customers trust and want to return to.

04.30.2026

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

Colorado Hospitality Business Trusts Power-Vee And Other General Products For Drain Cleaning

A family business uses reliable drain cleaning equipment to keep cabins pristine for its guests. Read more

Sponsored by: General Pipe Cleaners

What Makes a Top-Level Service Experience

It’s more than just getting a job done correctly. You must deliver an experience that customers trust and want to return to. Read more

Servicing Your Brute Jetter

In this quick video Bradley Craig, lead jetter technician at Jetters Northwest, goes over the routine servicing needed for Brute and Eagle jetters. View video

Sponsored by: Jetters Northwest

NASTT Corner: No-Dig Show Prepares to Head to North Carolina in 2027

Call for abstracts is open for technical presentations for the 2027 No-Dig Show in Raleigh, North Carolina. Read more

Explore the 2026 Cable Machine Company Directory

Discover the latest advancements and top providers shaping the future of cable machines in 2026. View Cable Machine Directory

“Plumbing is a service that people are constantly utilizing Google to book at the last minute. Take the steps necessary to improve SEO and make sure you’re the first one they see.”

From the article: 4 Simple SEO Steps For Improving Your Google Rankings