How to Raise Your Prices Without Losing Customers

Back to the E-Newsletter Archive Here’s a look at how to know when it’s time to adjust your pricing and how to communicate those changes in a way that maintains customer trust.

12.23.2025

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

From The Editor: The Price of Progress

It’s great to dream big when you goal plan, but also be sure that you are asking yourself what executing those grand ambitions will cost. Read more

Drainline Inspections Made Easy

The vCamDrain small-diameter inspection camera features a Wi-Fi reel controlled by the vCam Mobile Controller app on a tablet or smartphone. View video

Sponsored by: Vivax-Metrotech Corp.

The Industry Standard for Ruggedness and Durability: The SeeSnake Mini Pro

You can’t fix what you can’t see. That’s why the RIDGID SeeSnake Mini Pro leaves nothing to the imagination. View video

Sponsored by: RIDGID

How to Raise Your Prices Without Losing Customers

Here’s a look at how to know when it’s time to adjust your pricing and how to communicate those changes in a way that maintains customer trust. Read more

Chewing Up Tree Roots with a Reaper Jetting Nozzle

Watch as the Brute 4009 and Reaper nozzle destroy 3 feet of compacted roots with the jetter running at only 3,000 psi and just over 7 gpm. View video

Sponsored by: Jetters Northwest

The Flexicore Advantage: The Heart of General’s Drain Machines

These remarkably effective and durable drain cleaning cables save you money because they last longer. View video

Sponsored by: General Pipe Cleaners

Cover Story: Accountability Cements Midwest Sewer Contractor’s Good Reputation

CIT Sewer Solutions hasn’t balked at taking on challenging jobs in the process of becoming a reliable underground infrastructure contractor in the Midwest. Read more

“If you’re honest and ethical, you may be outrun by a private equity firm’s sales rep, because the customer can think you’re missing something by quoting a lower price.”

From the article: Plumber Fights the Good Fight Against Private Equity