When opportunity knocks at Kandey Co. Inc., co-owner Joe Kandefer has learned over the years to answer the door quickly and provide new services to fill market voids — even if it means taking a risk by investing heavily in new equipment.

Take the company’s latest diversification effort, for example. Led by Kandefer’s son-in-law, Joe Blahowicz, the company — based in West Seneca, N.Y. — is pushing hard to establish its maintenance services division as a regional player in hydroexcavating, pipeline inspections and municipal sewer cleaning.

Video shot by Bill Wippert