Virginia contractor credits trade association seminars, and the colleagues they introduced him to, with boosting his business from pitiful to profitable

Halloween King raises funds for community programs and gains visibility for his drain-cleaning franchise with an annual haunted house attraction

A new book says businesses can best increase satisfaction, build loyalty and control costs by liberating customers from customer service

Market conditions and other factors drive up the price of fuel for heavy trucks and equipment. Expect prices to remain high in the foreseeable future

You can gain more control over your time and get more done by conquering the problems of procrastination and interruptions

Fully outfitted service vans support The Waterworks’ technicians in a compensation program that links pay to productivity

It’s important to know when it makes sense to lease instead of buying, and to understand the lease terms and conditions

CIPP repair is a valuable pipe-rehabilitation technology that also demands commitment to training from contractors who use it to solve customer problems

Knowing what to do for a black eye can save valuable time and prevent possible loss of vision

Sleuth Plumbing Technologies takes pride in being a resource for customers in a wide range of investigation and rehabilitation services

Lateral-to-main connections can be major sources of sewer leakage. Manufacturers have devised a variety of remedies for sealing that junction

Fiberglass-reinforced lining enables a California contractor to rehabilitate 10 miles of sewer piping in backyards and canyons

Determining when a grease interceptor needs cleaning can be an inexact science.

Federal Signal Expands Dealership; Logiball Celebrates 25th Anniversary; Lenzyme Installs Solar Heating Panels; Simple Solutions Adds Distributors; Mr. Rooter Presents Franchise Awards; WJTA Offers Vacuum Safety Seminar