November 2009 Table of Contents

Features

• 22Profile: A Good Bet
  A Saskatchewan contractor jumped feet first into industrial cleaning and soon built a profitable business with a strong family succession plan
• 30Profile: Blasting Forward
  Service Painting of Florida grows by entering new markets and giving its customers the full benefits of hydroblasting and coating technology
• 40Tech Perspective: Keep It Moving
  Testing demonstrates the effects of pressure, jet angle and rotation, and time of exposure on damage to steel tubes in high-pressure cleaning
• 48Special Feature: Under Pressure
  Manufacturers offer their newest tools and technologies for high-pressure waterblast cleaning in industrial applications
• 54Overheard Online: Where to Advertise?
  Online discussion forum members report on their success (or lack of it) in choosing advertising channels that get results
• 60Cover Story: Strong Showing
  A slow economy doesn’t keep attendees from the exhibits and seminars at the 2009 WJTA Conference and Expo

Columns

• 4Letters to the Editor: Unsafe Practices
  
• 10From the Editor: Show Us Your Slogan
  A few catchy words on the side of a truck go a long way in deciding whether a customer takes notice, remembers, and calls you for service
• 16Safety First: Measuring Sound
  Technology makes it possible to measure the actual impact of workplace noise on individual employees
• 44Reader Pipelines: ­­­­­­­­­­Creative Prospecting
  Contractors use a variety of methods to present their capabilities to industrial clients who are pressed for time and face unique challenges
• 52Industry News: Industry News
  WJTA Forms Cleaning Association, Elects Officers; StoneAge Hosts Dealer Days; Mr. Rooter Named Among Top 100 Franchises; MaxLiner Receives ICC-ES Code Recognition; McLaughlin Locator Helps Win Utility Rodeo
• 56Tough Job: Dinner Is Served
  Cured-in-place lining fixes a restaurant’s problem cast iron drain line overnight while protecting a highly valued marble floor
• 64Money Manager: Knowing How to Fight
  If you challenge a former employee’s claim for unemployment benefits, here are some strategies that will improve your chances for success
• 68Better Business: Friend Me?
  The second generation of development and design on the Internet focuses on using the Web for social networking. Is it just for fun? Or is it a valuable business tool?
• 70Product Spotlight: System Automates Tube Bundle Cleaning for Safety and Efficiency
  
• 72Money Machines: Jack of All Trades
  A British Columbia contractor’s custom vacuum truck can also clean pipes, hydroexcavate, and even ride the tracks to clean up spills from derailments