July 2009 Table of Contents

Features

• 22Cover Story: Family Ties
  Saunda Kitchen’s success in a plumbing and drain-cleaning franchise attracts her father to a similar career after his retirement from police work
• 30Profile: The Next Big Thing
  Environmental Drain & Plumbing adopts emerging technology to offer the best of new services to residential and commercial customers
• 38Tech Perspective: How to Locate a Lost Sewer
  A quick visit to city hall and a few facts and figures are all you need to locate pipes accurately – so that you can provide a repair estimate with confidence
• 46Special Feature: Technology Is Key
  The WaterJet Technology Association gears up for its annual jetting and blasting conference and exposition in Houston, Texas

Columns

• 4Letters to the Editor: Watch Those Shoes
  
• 10From the Editor: An All-Important Number
  Your credit score helps determine whether you can borrow money, and at what rates. Here are some ways to move your score up the scale.
• 16Safety First: Get Out Alive
  The largest proposed trenching violation penalty underscores the importance of protective measures
• 54Money Manager: Rates on the Rise
  The financial crisis means you probably can look forward to higher premiums for business insurance. Here is how you can prepare yourself.
• 62Better Business: Another View of Time Management
  Here are seven techniques and attitudes that can help business owners accomplish more during the work day and enjoy work life more fully
• 68Money Machines: Emergency Access
  A unique service van’s exterior doors keep tools and supplies within easy grasp for an Illinois sewer and drain contractor
• 74Reader Pipelines: Going Green
  Contractors find that recycling and other earth-friendly initiatives help them win customers and improve their financial performance
• 78Tough Job: Strong Marriage
  An American-made crawler and Danish air-powered grinder help a contractor clear a stormwater pipe obstruction without excavation and keep freeway traffic flowing
• 82Industry News: Industry News
  Mr. Rooter Ranks 108 on AllBusiness Franchise List; Hannay Names Bleile Sales Manager; Jetstream Relocates Houston Headquarters, Manufacturing Plant; Insituform Names Vice President and Treasurer; NLB Updates Waterjet Accessory Catalog
• 86Product Spotlight: Special Nozzles Help Make Vacuuming More Efficient
  GuzzlerGrip vacuum nozzles from Guzzler Manufacturing are designed to reduce operator fatigue, boost productivity and increase workplace safety.