May 2009 Table of Contents

Features
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22Cover Story: Big Momentum
It took just eight years for Wayne’s Drains to build up to 27 employees while serving residential and commercial accounts in the Greater Boston area -
32Tech Perspective: Getting the Picture
Inspection jobs and push cameras are not all created equal. Here are eight essential points to consider when choosing a camera system. -
40Profile: Pipe Dreams
Mike Williams of Just Drains LLC in Philadelphia, Pa., supports big plans with solid business practices and constant, aggressive promotion -
48Special Feature: Time to Quit Talking on the Go?
Efforts to limit cell phone use while driving are picking up steam. Here’s how some contractors balance mobile communication with the need to drive safely. -
70Overheard Online: The Right Jetter
Contracting professionals share ideas on upsizing a water jetter and selecting the right equipment to suit the application
Columns
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10From the Editor: Are You Participating?
The recession affects everyone, but you don’t have to be part of the doom and gloom. A positive attitude and positive action are more essential now than ever. -
16Safety First: Slips, Trips and Falls
These common events can cause severe injury. Their prevention should be a high priority. -
46Industry News: Industry News
Cloverleaf Tool Names Rawlings General Manager; RIDGID Introduces “Luck of the Draw” Video Contest; StoneAge Releases “About Us” Section -
54Money Manager: The Audit Trail
In most cases, an IRS income tax audit is nothing to fear. The keys are to keep calm and make sure you’re accompanied by a professional. -
60Better Business: Trimming the Workforce
The unpleasant but sometimes necessary step of layoffs during a business downturn requires attention to employees’ rights and to legal procedures -
64Reader Pipelines: Defensive Measures
Diversification, cost-cutting and investments in new, more efficient equipment are among measures contractors take to weather the recession and plan for growth -
68Tough Job: Treasure Hunt
A thorough push-camera inspection and careful excavation allow an Arizona contractor to retrieve a $70,000 diamond ring from a restaurant sewer lateral -
72Product Spotlight: Hydro-torque Cutter Can Rehabilitate Problem Pipes
Pipes blocked by tuberculation, mineral deposits or concrete often are prime candidates for replacement. Paikert/Intruder hydro-torque cutters from NozzTeq® Inc. provide an alternative.




