Inside the August 2011 Issue

Features

Profile: Shifting Gears

A southeast Wisconsin plumber turns to drain cleaning as a new and stable source of business – and finds satisfaction in lasting customer relationships

Cover Story: Happy Employees, Big Dividends

An in-house university gives Lovett Services employees a leg up in the competitive marketplace, along with personal enrichment

Columns

Product Focus: Waterjet and Accessories

Tough Job: The Light Fantastic

A UV-cured lining system provides the solution for a badly deteriorated 12-inch combined sewer in Cincinnati.

Safety First: Small Yet Deadly

Care is needed when using low-horsepower gasoline engines in indoor or semi-enclosed spaces

Product Spotlight: Safety Sewer Drain Simplifies Cleanout Removal

From the Editor: Learning Is Power

Wise people through the ages, and wise service contractors, understand that investments in training and education bring big and reliable returns.

Better Business: Defining Success

The word means different things to different people. In the end, a successful life for most means more than accomplishments and possessions.

Special Feature: Case Studies: Waterjet Cleaning and Accessories

Money Machines: Being the Joneses

A well-equipped, highly efficient and comfortable pipe inspection vehicle helps give a Utah contractor an extra step on competitors

Money Manager: Avoiding Tax Pitfalls

Understanding these basic rules and procedures will help you keep more of your money and stay in the clear with the IRS

Product News: August Product News

Industry News: August Industry News

Coxreels Expands Manufacturing Capabilities; AP/M PERMAFORM Names Wolf Regional Manager; Mr. Rooter Expands Operations, Franchise Development Teams; Super PRODUCTS Names Reis Industrial Sales Manager; Ditch Witch Recognizes Top Dealerships; Workers Return at General Wire; FS Solutions Adds Online Training; StoneAge Receives Export Award