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Inside the July 2011 Issue

July 2011 Cover

Features

Cover Story: Hip to High-Tech

An Illinois contractor embraces new tools and technologies to boost productivity and jumps into social networking to communicate better with customers

Tech Perspective: Heart Care for CCTV

As marvelous as pipe inspection equipment can be, it won’t perform to its full potential without well-maintained computing power behind it

After Hours: Business Explosion

Big-time opportunity knocked, and a Minnesota company answered with a major investment in new equipment and technicians

Columns

Special Feature: Waterblasting/Industrial Cases

Tough Job: Third Time’s the Charm

A contractor completes a difficult directional bore for a new sewer line through challenging Georgia rock using a laser-guided boring system

Safety First: Saving Sight

Eye protection takes so little effort – yet it prevents disastrous outcomes

Better Business: Not Personal – Just Business

Attention to several basic issues can help you enjoy the benefits of a family business without the potential destructive conflicts

Product News: July Product New

Featured New Products

Industry News: July Industry News

WJTA-IMCA Conference and Expo Sept. 19-21; KROHNE Posts Leak Detection Vodcast; McElroy Adds International Distributors; RIDGID Promotion Raises $8,000 for PHCC

Product Focus: INDUSTRIAL HIGH-PRESSURE CLEANING

From the Editor: How Fast to Grow?

Once in a while, a company faces the challenge of having to expand exponentially. Is that a nice problem to have? Or is it just a problem?

Product Spotlight: Electric Eel Units Offer Flexible Inspection Options

Money Manager: An Alternative to Court

Arbitration can often help businesses settle disagreements faster and with less expense than for filing a lawsuit

Money Machines: All About the Customers

A truck-mounted waterjet unit helps A-1 Sewer and Drain deliver exemplary work – and attract business with sharp graphics

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