Inside the April 2010 Issue

April 2010 Cover

Features

Tech Perspective: Small Wonders

Compact camera systems provide affordable entry to the inspection business and enable accurate diagnosis of trouble in small lines

Cover Story: Redneck Success

Charlie Hall combines a down-home approach with big-company management skills to achieve fast growth in a diversified Mr. Rooter franchise in Colorado

Special Feature: Industry Rising

2010 Pumper & Cleaner Environmental Expo sees growth in attendance along with an abundance of new tools and technologies for cleaning contractors

Special Feature: Hometown Heroes

A drain-cleaning franchiser reports on a year’s worth of rescues of valuable items and priceless pets recovered from difficult places

Profile: Doubling Down

Drain Visions LLC pursues fast growth with high energy, an adaptable business plan, and quality service as a subcontractor to local plumbers

Columns

From the Editor: Some Truths Don’t Change

No matter how the online world transforms advertising, certain fundamentals still apply – and they probably always will

Money Manager: Setting It Aside

A variety of tax-deferred investment plans can help small business owners, and their employees, prepare themselves for retirement years

Better Business: Rewards Beyond Money

Why motivation strategies based solely on money fail, and how your business can get people energized with a proven three-step approach to compensation

Safety First: Rate That Lift

An online calculator helps you evaluate the safety of lifts your people perform on the job

Money Machines: Multiplier Effect

A fleet of identical trucks helps Grayton Plumbing achieve brand recognition and cultivate the image of being a much larger company

Reader Pipelines: Keeping the Best

Contractors use a wide variety of strategies beyond competitive compensation to lure and retain the best employees possible

Industry News: Industry News

Perma-Liner Featured on Extreme Makeover; USB-Sewer Equipment Recognizes Top Distributors; Ritam Technologies Designs New Web Site; Mr. Rooter Corp. Ranks 139 on Franchise 500 List; Vacall Forms Partnership, Names Dealer

Tough Job: A Matter of Debris

A hydroexcavator helps a contractor’s crew clear a sludgy deposit up to 4 feet deep from a 72-inch retention culvert

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