Inside the January 2010 Issue

Features

Expo Preview: Pipeline for Success

Seminars at the 2010 Pumper & Cleaner Environmental Expo cover robotics, pipe cleaning and repair, rehabilitation technologies, and other topics for industry professionals

Special Feature: Landing a Big One

A southwest New Jersey contractor attacks a severe case of root intrusion in a cesspool at a small rural church

Tech Perspective: Getting Small

Lines smaller than 2 1/2 inches present some clog-cleaning challenges. Here are some tools and techniques that can help contractors beat them.

Cover Story: Equipment Fitness

Eye-catching trucks, top-quality gear, and a diverse range of services help Lincoln Sewer & Drain keep a steady flow of business in tough times

Profile: Different Brand of Diversity

Instead of reaching many industries, Western Refinery Services strives for a full spectrum of offerings across one business sector

Expo Preview: An Expo Encore

On Feb. 27, country favorites from past Saturday Evening Jams will hit the stage to celebrate the 30th Pumper & Cleaner Expo

Columns

Money Manager: Your Friendly Banker

What has your bank done for you lately? Is it business friendly? If it’s not, it may be time to take your money elsewhere.

Safety First: Under the Weather

When employees are sick, staying home is a virtue and saves companies money

Tough Job: Tight Quarters

A delicate pipe-bursting job in an area filled with buried utilities enables the upsizing of a trunk line to serve a new condominium project

Better Business: The First Sound They Hear…

Your customers’ very first impression of your company is the greeting they get when they call. Never underestimate the value of a great receptionist.

Reader Pipelines: Tall True Tales

Contractors recall how they used ingenuity and quality trenchless technologies to handle the most extreme pipe-repair challenges

Money Machines: Sacking Sand

A combination truck greatly simplifies interstate highway culvert cleaning for work crews from the Colorado DOT

Product News: Product News

Product News from NLB, RIDGID, McLaughlin, Clear Computing, StoneAge, and General Pipe

Industry News: Industry News

Ralston, NASSCO Past-President, Dies at 71; Draincables Direct Expands Hours of Service; RIDGID Launches Redesigned Web Site ; Steel Eagle Acquires Bottom Feeder Product Line; StoneAge Offers Spanish-Version Catalog; UEMSI Adds 3T Equipment as West Coast Service Center; Mr. Rooter Named to Magazine’s Top 200 List; Northeast Trenchless Hosts Annual Meeting, January Mud School

Product Spotlight: Camera System Enables Fast Manhole Inspections

The Panoramo Shaft Inspection (SI) system from RapidView IBAK USA provides a complete, three-dimensional, high-resolution digital scan of manholes and other vertical cavities up to 300 feet deep in three minutes, without the dangers of confined-space entry.

From the Editor: Be There or Stand Still

A slow economy doesn’t mean industry progress stops. If you want to stay on the leading edge, you need to keep attending your industry trade shows.