Inside the July 2009 Issue

Features

Profile: The Next Big Thing

Environmental Drain & Plumbing adopts emerging technology to offer the best of new services to residential and commercial customers

Special Feature: Technology Is Key

The WaterJet Technology Association gears up for its annual jetting and blasting conference and exposition in Houston, Texas

Tech Perspective: How to Locate a Lost Sewer

A quick visit to city hall and a few facts and figures are all you need to locate pipes accurately – so that you can provide a repair estimate with confidence

Cover Story: Family Ties

Saunda Kitchen’s success in a plumbing and drain-cleaning franchise attracts her father to a similar career after his retirement from police work

Columns

Letters to the Editor: Watch Those Shoes

Tough Job: Strong Marriage

An American-made crawler and Danish air-powered grinder help a contractor clear a stormwater pipe obstruction without excavation and keep freeway traffic flowing

Product Spotlight: Special Nozzles Help Make Vacuuming More Efficient

GuzzlerGrip vacuum nozzles from Guzzler Manufacturing are designed to reduce operator fatigue, boost productivity and increase workplace safety.

Money Manager: Rates on the Rise

The financial crisis means you probably can look forward to higher premiums for business insurance. Here is how you can prepare yourself.

Industry News: Industry News

Mr. Rooter Ranks 108 on AllBusiness Franchise List; Hannay Names Bleile Sales Manager; Jetstream Relocates Houston Headquarters, Manufacturing Plant; Insituform Names Vice President and Treasurer; NLB Updates Waterjet Accessory Catalog

Reader Pipelines: Going Green

Contractors find that recycling and other earth-friendly initiatives help them win customers and improve their financial performance

Safety First: Get Out Alive

The largest proposed trenching violation penalty underscores the importance of protective measures

Money Machines: Emergency Access

A unique service van’s exterior doors keep tools and supplies within easy grasp for an Illinois sewer and drain contractor

Better Business: Another View of Time Management

Here are seven techniques and attitudes that can help business owners accomplish more during the work day and enjoy work life more fully

From the Editor: An All-Important Number

Your credit score helps determine whether you can borrow money, and at what rates. Here are some ways to move your score up the scale.