January 2009 Table of Contents

Magazine Cover
  • 36Cover Story: Bursting Boom
    Old and deteriorating sewer lines in a Massachusetts community create a fertile market for Berkshire Rooter as a pipe-bursting specialist
  • 40Expo Preview: The Business Connection
    Seminars during the 2009 Pumper & Cleaner Environmental Expo International focus on practical business information that helps build a competitive edge
  • 52Profile: Options Open
    Pipe bursting and CIPP lining technologies give Miksis Services a large arsenal of trenchless tools with which to build business in northern California
  • 72Tech Perspective: Thinking Long Term
    Purchase price is only one consideration when considering the value of an investment in CCTV equipment for sewer pipe inspection
  • 10From the Editor: That Extra “Degree”
    Never underestimate the level of effort it takes to go from good to great. And don’t underrate the benefits of doing what’s necessary to get there.
  • 16Safety First: Back to Basics
    Sometimes the simplest safety issues are the most important ones to address with care and conviction
  • 22Money Manager: In Turbulent Times
    A troubled period in the investment market is no time for rash decisions. The basic rules of sound, long-term investing apply now more than ever.
  • 28Better Business: What Do Employees Want?
    It’s an important question for business owners to answer in an industry where worker retention is often a challenge
  • 60After Hours: Building on Values
    A dedication to family and spiritual priorities lead an Arkansas service franchise owner to finance and support a Bible college
  • 64Product Spotlight: Locator Listens to Multiple Frequencies
    The RIDGID SeekTech SR-60 locator is designed to help technicians locate buried utilities quickly and accurately with a multidirectional antenna that picks up frequency signals from all directions.
  • 68Money Machines: Squeaky Clean
    Casey’s Plumbing service vans tell customers exactly what to expect from the company’s service technicians
  • 78Reader Pipelines: Going Trenchless
    Contractors appreciate lining and pipe bursting, but also recognize the need to let customers choose traditional methods when warranted
  • 84Industry News: Industry News
    Bradbury Joins Capital Connection; Whittington Joins Spir Star; Jetstream of Houston Named Top Company; SiteWise Hires Vice President of Operations; HammerHead Redesigns Web Site
  • 88Tough Job: Down the Hole
    An interceptor sewer rupture and resulting sinkhole required a work team of 20 contractors, innovative technology and a lot of ingenuity