November 2008 Table of Contents

Features

• 20Expo Preview: Extend Your Hand
  The people you meet at the Pumper & Cleaner Expo might help you solve a nagging problem or give you business ideas worth their weight in gold
• 38Profile: Seizing the Day
  Three partners grab a unique opportunity to buy out a contractor’s equipment and form a diverse industrial services firm on the Gulf Coast
• 54Cover Story: Whatever It Takes
  Rogers & Sons attacks the most difficult cleaning problems with energy, ingenuity and a wide range of tools – many custom-made
• 76Tech Perspective: Time to Take a Swing?
  Drain cleaners find growing value in a Web site – as long as it’s well-designed and integrated with a complete marketing program

Columns

• 10From the Editor: The Best Business Lesson
  A key to sustaining important personal relationships is to let business be business and friendship be friendship
• 16Safety First: Getting It Right
  Root cause analysis can be a valuable approach to following up on a workplace accident
• 22Money Manager: The Right PSI for the Best MPG
  With high fuel prices apparently here to stay, proper tire inflation and common-sense driving tips can help control transportation costs
• 30Better Business: Your Employee’s First Day
  Whether you’re hiring for the first time or adding to staff, it pays to be up to date with the legalities of bringing people on board
• 64After Hours: A Song Runs Through It
  For a Virginia contractor family, teamwork makes for success in widely different business worlds
• 72Money Machines: Two for One
  A pressure-washing company in Massachusetts opts for cargo trucks that each carry a large water tank and a pair of hot-water washers
• 86Reader Pipelines: Pressure’s On
  Contractors use different approaches but bring the same concern and care when devising training for waterjetting and waterblasting technicians
• 90Product Spotlight: High-Pressure Cleaning Unit Is Built for Versatility
  The Stripe Hog 3000 high-pressure cleaning system from Waterblasting Technologies combines high-pressure waterjetting with vacuum recovery and a self-cleaning debris tank
• 92Tough Job: All Gassed Up
  A tank-cleaning process enables the owner of a New York service station to operate at peak efficiency after a solvent contaminates gasoline
• 100Industry News: Industry News
  Envirosight Expands Headquarters, Opens Regional Center; Hughes Joins RS Lining Systems; RIDGID Hosts Forum Appreciation Day; NASSCO Creates Cured-in-Place-Pipe Committee; Hannay Releases Pressure Wash, Spray Hose Reel Catalog; Federal Signal Expands Guzzler, Vactor Facilities; PipeHunter Names Parts Manager