Articles in the September 2008 issue:
Better Business
Employee or Contractor?
By Fred S. Steingold (page 28) If you improperly classify someone who works for your business, you could end up facing trouble, including big tax penalties
Cover Story
Playing the Float By Jim Aanderud (page 70) At high flows in large-diameter pipes, boat or pontoon platforms provide an alternative for performing top-quality video inspections
From the Editor
Lessons From the Trenches Ted J. Rulseh (page 10) Wisdom developed by successful salespeople can help business owners establish a strong foundation and sustain healthy growth
Industry News
News From Around the Industry (page 86) Gardner Denver Appoints Sales Manager; Direct Acting Wins RIDGID Design Competition
Money Manager
Go With the Flow By Erik Gunn (page 22) A healthy profit may not mean a healthy business if poor cash flow leaves you with too little money on hand to meet your regular obligations
Money Machines
Promotion Power By Ken Wysocky (page 62) Acme Powerwash service trucks use bold graphics and sparkling appearance to make a highly potent marketing statement
Overheard Online
Business Matters (page 56) Cleaning professionals weigh in on collecting bad debts and protecting themselves with waiver-of-responsibility forms
Product Spotlight
Pipe Inspection Camera Is Always On the Level By Ken Wysocky (page 98) With the latest generation Gen-Eye GL camera system from General Pipe Cleaners, technicians will never have to explain to customers why the water is suddenly on top of the monitor screen.
Profile
Line by Line and 4x4 By Peter Kenter (page 42) EcoClean combines a strong traditional pipe-cleaning, inspection and repair business with a special aptitude for working off-road in rough terrain
Profile
The Perfect Tool By Marian Bond (page 34) Water jetting helps a Maine company deliver reliable service around the clock and build a large, diverse and loyal customer base
Reader Pipelines
Seeing Is Believing By Mary Shafer (page 76) Industry professionals find that TV inspection helps them diagnose and solve problems efficiently and boost customer confidence
Safety First
What Does the Team Think? By Scottie Dayton (page 16) How strong is your safety program? Employee surveys can point to answers.
Tough Job
Sky High By Scottie Dayton (page 82) Heat, high-pressure water and a lot of skill enable a German company to clean the historic Space Needle in Seattle
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