Inside the May 2008 Issue

Features

Special Feature: The Latest from the Expo

A record number of exhibits includes a variety of new technologies to enhance efficiency and quality in pipe cleaning, inspection and rehabilitation.

Overheard Online: Perspectives on Cleaning

Contracting professionals discuss varied uses for cable and waterjet machines as tools for business expansion.

Special Feature: Muscle Down the Line

Innovation continues in drum and sectional cable machines for drain cleaning professionals serving residential customers.

Profile: Empire Builder

A New York contractor achieves his business growth goals by thinking beyond conventional wisdom and embracing management software.

Cover Story: Dream Makers

A team of twenty-somethings breathes new life into Red Lilly Plumbing and Heating, serving customers in the Hollywood hills.

Tech Perspective: A Matter of Preference

Some contractors like sectional cable machines. Others prefer drums. What matters most is to understand them — and to use them safely.

Columns

Reader Pipelines: When Failure is Not an Option

Three drain cleaning professionals look back upon the most challenging jobs their careers have brought them.

Safety First: Vacuum with Care

WJTA offers a hands-on course on working safely with industrial vacuum equipment.

Industry News: News From Around the Industry

Perma-Liner Becomes Insituform Distributor; Applied Felts Updates Web Site, Brand; and Vision Technology Selects Giveaway Winners.

Tough Job: Flying High

A Florida contractor uses a thermoforming PVC alloy pipe to reline culverts without disrupting heavy traffic on a naval air base.

Money Manager: Do Good, Do Well

Pro-bono and charity work can help your business give back to your community — and can bring tangible benefits back to your business.

From the Editor: Bulletin Board Material

Good quotations from famous and successful people can remind us how important it is to get up every day and do the best we can.

Better Business: Ask for the Ice Cream

It’s not enough to ask for the order. If you want to succeed in sales, you need to be sure you’re asking the person with the power to say, “yes.”