July 2007 Table of Contents

Magazine Cover

Features

  • 44Profile: Owner and Teacher
    A comprehensive approach to training helps Alex Hodge build B Clean LLC into a diverse and growing business.
  • 56Cover Story: Market, Manage, Maximize
    Aggressive advertising and a sound management structure creates the foundation for rapid growth for a Florida contractor.
  • 68Special Feature: Compact ­Vacuum Packs
    Trailer-mounted indus­trial vacuum and combination units are cost-effective fleet additions that fit a range of cleaning applications.
  • 74Overheard Online: Dealing with Delinquents
    Professionals discuss ways of handling customers who delay payment of bills for services or make collection needlessly difficult.
  • 80Special Feature: Monsters From Below
    The world of sewers becomes fertile ground for growing horrific monsters in a range of science fiction movies.

Columns

  • 10From the Editor: One Hat is Enough
    Wise business owner­s soon realize that they can’t do it all — and that their companies will be far better off if they don’t try.
  • 16Safety First: Do You ‘Get It’?
    CEOs of safety-conscious corporations provide lessons for smaller businesses
  • 28Money Manager: Getting Customers to Pay
    There are a variety of ways to collect on past-due accounts without going to court and while preserving the customer relationship.
  • 36Better Business: Are You Online?
    Contractors view the Internet as coming into its own as a place where businesses must be seen in order to compete and win customers.
  • 86Reader Pipelines: Everyone’s in Sales
    Wise contractors make sure their employees understand the important role they play in making connections with customers
  • 92Tough Job: Digging Deep
    An Illinois contractor meets a major challenge in replacing a badly defective sewer lateral in a building without interrupting business.
  • 102Industry News: KEG Names Solovey Northeastern Manager
    John Solovey has joined KEG Technologies Inc. as Northeastern territory manager.
  • 104Product News: Wireless Mapping Stick Provides Accurate Asset Locations
    It’s often difficult to determine the exact locations of lateral service connections and other underground infrastructure.