Articles in the June 2007 issue:
Better Business
Don’t Act Like Big Brother By Fred S. Steingold (page 34) Your people have rights. Make sure your business practices do not trample on rules affecting private information.
Cover Story
Rapid Response By Ken Wysocky (page 54) Atlantic Heating & Cooling attracts big-name commercial accounts with quality service and technology that provides a 59-minute service pledge
From the Editor
Seeing Both Sides By Ted J. Rulseh (page 12) The price of a piece of big equipment is not the only consideration. What matters is the productivity and profit that machine will generate.
Industry News
Industry News (page 90) Doheny Supplies Founder Earl J. Doheny Dies at 106
Earl J. Doheny, known to his family and friends as “the oldest sewer cleaner salesman,” died March 28, just weeks short of his 107th birthday.
Industry News
A Pressure-Packed Event (page 58) 2007 American Waterjet Conference highlights new developments in technology and new applications for high-pressure water
Money Manager
A Cash Infusion By Fred S. Steingold (page 26) Most small businesses will turn to family, friends or the local banker for working capital; be sure to know your options before moving forward
Overheard Online
Business on the Web (page 84) Professionals discuss the growth in Internet commerce and the benefits of web sites for drain and pipe cleaning contractors
Profile
The ‘Bad Boys’ By Scottie Dayton (page 42) When cleaning contractors say a job can’t be done, commercial and industrial companies rely on a small firm in southwest Washington to prove otherwise
Reader Pipelines
Ironing Out Peaks and Valleys By Mary Shafer (page 88) Contractors find service diversification, account monitoring and proactive marketing efforts help smooth the workflow
Safety First
The Second Casualty By Ted J. Rulseh (page 16) A common victim of a confined-space emergency is the person who enters to rescue a co-worker who has been overcome
Special Feature
Cleaners on Wheels By Scottie Dayton (page 62) Contractors look for newer and bigger combination trucks to attack today’s tough pipe cleaning and maintenance challenges
Special Feature
Digging Deep, Digging Safely By Scottie Dayton (page 78) Manufacturers describe their latest hydroexcavation machines for working around buried utilities without risk of damage
Special Feature
Pulling Power By Scottie Dayton (page 70) Industrial vacuum loader manufacturers strive to please customers with big power and easy, productive operation
Tough Job
Roots of Despair By Scottie Dayton (page 92) A contractor in eastern New York attacks a severe case of root intrusion with a custom-made cutting device and plenty of persistence
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